All our seashells, sea life and animal products are 100% natural – not manufactured. All sizes given are approximate, not exact. Some products will have a tag marked "Made in the Philippines;" "Made in India," etc. These tags are a requirement of U.S. Customs and indicate country of origin. The shells and taxidermy offered are 100% real and are beautiful commercial grade – not perfect "specimen” grade. Please keep in mind when ordering that no two items created by nature will be exactly alike. The coloring, sizing and sometimes the shape will vary. All items will have natural imperfections – blemishes, scars, small chips, etc. due to aging and the environment in which they lived. We will do our best to pick the nicest product we have available. We also offer hand picked and photographed items which allows you to see exactly what you are buying.
Shells and animal products are not for children. They have sharp edges and points. They are a choking hazard for small children.
Our products cannot be exported. We do not provide export documents. You need to check with your State to make sure the products you order are allowed in your State. All our products are legal and have cleared both US Fish & Wildlife and US Customs for legal entry into the US.
This website does not have a minimum order requirement. We offer discount retail pricing and also offer wholesale pricing on a number of items. You can either have your items shipped to you or you are welcome to pick them up at our offices. However, you cannot shop in our showroom, unless you can meet our wholesale requirements. Our showroom has a $100 minimum order and each item has a minimum quantity requirement. You need to bring your Business License. If you are tax exempt, you need to bring the current year's Re-sale Tax Certificate. If you fail to bring it, we charge tax – NO EXCEPTIONS. Our products cannot be exported.
All orders must be prepaid by credit card (on the website we accept MasterCard, Visa, Discover, Paypal and AMEX). In our showroom, we accept MasterCard, Visa, Discover and Cash. Your credit card will be charged before we ship your order. We do not ship COD.
Prices are subject to change without notice. In the event there is a misprint on our website, such as an error in the price or description, we reserve the right to cancel or refuse the sale of the item, whether or not the sale has been completed. If an incorrect price has been charged to your credit card, we will credit back the amount you were overcharged.
THE WEIGHT SHOWN IS THE UPS DIMENSIONAL WEIGHT FOR ITEMS WEIGHING OVER 3 LBS. FOR ITEMS 3 LBS AND UNDER, THE WEIGHT IS THE ACTUAL PACKED BOX WEIGHT. PROVIDE A SHIPPING ADDRESS WHERE SOMEONE IS ALWAYS HOME OR A BUSINESS ADDRESS WITH REGULAR HOURS. WE DO NOT REPLACE OR REFUND STOLEN PACKAGES. Orders with a total weight of under 3 pounds are shipped USPS Priority Mail (2 - 3 day shipping) The shipping estimate is based upon USPS Shipping Rates - NOT UPS. Orders weighing over 3 pounds are shipped UPS. UPS shipping rates are based upon dimensional weight of the box. All orders are shipped within three (3) days of payment, not counting weekends or holidays. If we can ship your order in less boxes, we will refund the amount overcharged. During extreme weather conditions (such as hurricanes, snow storms, floods, fires, mud slides, etc.) we cannot guarantee special shipping options such as Next day, 2nd day or 3 day select. If you choose to request these shipping options, we will not be held responsible when items are not delivered on time. Additionally, standard shipping may be delayed or unavailable in your area during extreme weather conditions.
We ship either UPS, UPS FREIGHT, USPS PRIORITY MAIL or COMMERCIAL TRUCKING COMPANY. First Class Mail is only offered on items priced under $25 and having a package weight under 13 ounces. Orders going to Alaska, Hawaii, U.S. Virgin Islands, Guam and Puerto Rico, are shipped USPS Priority Mail. All orders valued at $150 or more and shipping USPS Priority Mail will require a signature. All orders valued at $300 or more and shipping UPS will require a signature. Orders are shipped FOB from our warehouses in Saint Augustine, Florida. Truck line deliveries are only shipped to "verified” commercial addresses. You will be required to unload the merchandise off of the truck. Truck lines DO NOT bring your merchandise inside for you.
Prior to returning any item, you must contact us at 904-797-7478 and give us the reason for the return. You may return items you do not want within ten (10) days of receipt. You will have to pay the return shipping cost. If you received the wrong item, we will, at our discretion, send you a return tag so you can send it back at our expense; and provided the item is received back in good condition, you will receive a full refund.
We provide tracking information. We DO NOT refund or replace stolen merchandise. We ship to the address you provide. If you receive damaged products, contact us immediately with a list of the items damaged, photos of damage and quantities for each. All claims for breakage, damage or shortage must be made immediately to us. Keep all damaged items, boxes and packing material until UPS or the Truck Line Service has inspected the box, packaging and items. You will receive a refund for the damaged items.
Worldwide Wildlife Products is a division of Atlantic Coral Enterprise, Inc. We have all County, State and Federal licenses required. We adhere to all U.S. laws governing the collection and importation of seashell, sea life and animal products. We do not carry any "specimen” or illegal seashells, sea life or animal products. All shells, sea life and animal products sold have been legally imported into the United States and have been cleared by the U.S. Customs Department and U.S. Fish and Wildlife Department. We follow all rules and regulations of the CITES agreement(Convention on International Trade in Endangered Species of Wild Fauna and Flora). Most of the shells we carry are collected for their meat and the shell is a by-product. Also, the animal products we carry are by-products of the farming industry and government sanctioned and strictly regulated culling operations. Our North American animal skulls are obtained from licensed commercial trapping operations, which are tightly regulated by US Government agencies.